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The longer you stay, the lesser you pay! 

5% discount per extra night of stay!

Need further customised services and discounts? 

WhatsApp / Call us to Enquire or Book on 

+91 81010 51598  /  +91 81673 08599  /   +91 84519 97938 

Stay Booking Terms:

- 50% advance for Confirmed Booking

- 20% advance for Pencil Booking (holding the cottage for you) for 48 hours

- 0% advance for putting you on the wait list. However, we cannot guarantee even a pencil booking while on the wait list. We will contact you as soon as there is an availability

- Enquiries within 48 hours of check in will be provided a window of 4 hours from enquiry to pay the full amount to confirm booking.

- Children below 12 years sharing the cottage with adults is complimentary. INR 1000 Charges for one person will apply for Children above 11 years of age.

- Extra Beds can be accommodated in only Oong & Long Lee. A King size bed can fit 3 persons if you are comfortable with this arrangement. INR 1000 Charges for extra person will still apply.

- Online Bookings only through UPI (scan the code) or Online Bank Transfers are free of additional charges. If you choose to pay via Debit or Credit card through online or swipe at the reception, it will attract between 1% and 4% on the total invoice amount based on the kind of debit or credit, Indian or International card.

- Our Bank Details for transfers:

Account Holder Name : ART MILE

Account number : 920020058748832

Type: CURRENT

IFSC Code : UTIB0000594

AXIS BANK

Branch: KALIMPONG

Stay Cancellation Terms:

1. 80% of full payment only will be refunded upto 12 weeks before check-in

2. 50% of full payment only will be refunded upto 8 weeks before check-in

3. 25% of full payment only will be refunded upto 4 weeks before check-in

4. No refunds thereafter

5. We will try our best to accommodate any rescheduling of dates. However, we cannot guarantee all the new dates will be available. We do not offer refunds for any changes in dates.

6. No refunds on 50% advance confirmed bookings.

7. All 20% advance pencil bookings not confirmed through additional 30% payment beyond 48 hours will be treated as waitlisted. No refunds on Pencil Bookings.

8. The cottage will be held for 12 hours from Check in Time for Confirmed bookings that end up as No Show with No communication, after which the entire booking will be cancelled. 

Stay Check In - Check Out Terms:

1. Check In time 12 PM - 7 PM

2. Check Out time 5 AM - 11 AM

3. We can work out an alternate Check In or Check Out time if we are informed 24 hrs in advance.

4. We are required to keep a copy of valid Aadhaar Card, Voter ID, Driving License or Passport of Indian Nationals and a photo of all guests at Check-In to register with the Kalimpong Police.

5. We are required to keep a copy of the Passport and Visa/ OCI document of all Foreign Nationals and a photo of all guests to register online with the FRRO at Check-In

6. We reserve the right to admission, and may deny or cancel check-in of any guest that may provide incorrect or false information or on grounds of suspicion or misconduct

7. Check-in confirms that you agree to abide with the property rules

8. All bills - stay, meals, laundry, additional services - need to be cleared a night before Check-out to avoid delayed Check-out in the morning. We will not be responsible for delays relating to non-settlement of bills.

Stay Services Terms:

1. Breakfast & Other Meals are provided as buffet and charged as per prices published, exclusive of room tariff. However, we can also provide customisation on request. Bonfire & Barbecue are charged additionally.

2. Two tea & coffee kits are provided per person per day in the rooms. Extra kits will be chargeable at INR 50 per kit.

3. Laundry and ironing charges are INR 100 per piece of clothing and only ironing charges are INR 50 per piece of clothing. We reserve the right to decide which pieces of clothing we will accept. All laundry and ironing is at your own risk and the hotel is not responsible for any loss or damage.

4. We can suggest Car Bookings, Local Walks, Guides, Hiking, Trekking & Adventure Sports and all other third party services depending on your needs, set pricing and the quotes that can change without notice. If we book any third party service on your behalf, a 50% non-refundable advance applies for confirmation. 

Dining Terms:

1. We offer meals, bonfire and barbecue services as per the Meals serving timings strictly according to the following schedule:

Breakfast : 8:30 AM - 10 AM (last order 9 PM of the previous night)

Lunch : 12:30 PM - 2 PM (last order 10 AM)

Tea & Snacks : 4 PM - 6 PM (last order by 5 PM)

Dinner : 7:30 PM - 9PM (last order by 2 PM)

2. 24-hour advance booking is required for these services for guests not staying at our property, with a non refundable advance booking fee of INR 50 per person. 

3. We entertain groups of up to 24 to 30 people depending on the space you select. 

4. Meals for Children below 6 years of age is complimentary and discounted up to 12 years of age.

5. Leftover food can be packed and only stored in our kitchen, not in the rooms.

Property Rules:

1. The property needs to be taken care of in the interest of sustainability and basic respect

2. No Smoking or lighting candles/ incense etc. inside cottages or in public areas of the property to prevent any risk of fire and to respect the other guests. Please use the verandah or the private outdoor area

3. Use the Electric Kettle/ Hair Dryer/ Immersion rod if required only on the 15 Ampere sockets provided to prevent any electrical hazard. Electric kettle should only be used to heat water and not to boil tea/ coffee. Kindly ensure that there is water in the kettle at all times in case it is accidentally switched on. In the interest of sustainability, kindly use electricity judiciously. In the event of a power cut, the power back up will automatically switch on

4. No food allowed inside the cottages to prevent spills on wooden surfaces/ linen/ damage to the mud walls / attract rodents, cockroaches or flies. Kindly use the verandah spaces, private outdoor spaces or the terrace dining area to dine. We request you to be respectful of the guests in neighbouring cottages. We also request that you reduce the wastage of food in the interest of sustainability

5. Walk only on the pathways for your own safety and to care for the gardens along the pathways. Kindly refrain from plucking flowers. For your safety, exert caution while climbing or coming down the loft stairs. Be careful while walking around the property post sunset in low light.

6. Kindly use the shower curtains while bathing and as far as possible keep the washroom floor dry to prevent any accidents. Keep the washroom door shut to prevent dampness in the living spaces

7. Water is a scarce resource in the Hills, kindly use it judiciously. For the same reason, kindly inform our attendants when you would like to change your towels or linen

8. The 'Please Clean My Room' sign on the outside of the door by 10 AM will inform our attendants to sweep and mop the room, clean surfaces, clean the washroom, empty the dustbins and make the beds only. Housekeeping timings are strictly between 10 AM and 12 PM.

9. Laundry is disallowed to reduce dampness in the cottage. For the same reason, all living area surfaces should be kept free of any damp clothes. There is a towel rack in the bathroom for damp clothes. The Laundry Bag hung at the back of the washroom door can be stored away under the sink in case you do not want to use our laundry service. If you would like your clothes laundered, kindly inform our attendants and hand over your laundry bag by 10 AM to receive your clothes at the same time the next day.

10. Kindly use the space under the study tables to store suitcases or the wardrobe for smaller suitcases and bags. We can hold your bags for you at the reception only post check out

11. Kindly use the closed dustbin in the washroom for wet waste and the open dustbin under the study for dry waste. Littering is strictly prohibited. 

11. Cottage keys need to be submitted to the reception before you leave the cottage for any purpose. Kindly carry valuables with you. While our staff will not enter your cottage without your permission, we are not responsible for any damage or loss to your belongings.

12. You are free to connect your devices to our Free WIFI in your rooms at the reception/ dining areas. The password is available on request. Kindly keep music/ video/ speaking volumes low post 10 PM to respect the other guests on the property.

13. While we have made every effort to curb creepy crawlies to find their way into the cottages, it is difficult to completely prevent it in natural buildings. Kindly inform our attendants in case you require help with any insects (mostly attracted to light) / mosquitos (near water and bamboo groves). The forest around the property occasionally has monkeys visiting. Kindly keep a safe distance, do not make eye contact and definitely do not feed them to prevent any aggressive retaliation

14. All staff are instructed not to disturb guests unless absolutely important. The doorbell will be rung in case an attendant would like to speak with you. If you prefer, you may hang the 'Do Not Disturb' sign. If you would like to speak to our attendants or the manager, kindly call on the numbers given on the brochure in your cottage according to the shift timings mentioned

15. In the best interest of hygiene and comfort for the guests after you and prevention of any damage to our property we do not allow pets to accompany guests. 

16. In case you would like to shift to another room after Check In, the price difference applies. The 50% advance for the Checked In Room is non-refundable.

Our Tariffs and Terms are updated regularly and likely to change without notice. Kindly check back before your visit.